Future of Digital Cities: AI, Infrastructure & the Visitor Economy

Cities are becoming intelligent systems, but with that evolution comes increasing pressure. As AI integrates into infrastructure, governance, and service delivery, municipalities must balance the needs of residents alongside growing demands from tourism and global visitation. From data-driven mobility and predictive maintenance to AI-powered public services and digital engagement, the next generation of cities will operate more like adaptive platforms than static institutions. In this forward-looking conversation, Christi Fraga, Ana Chammas, and a leader from the Greater Miami Convention & Visitors Bureau explore how cities and destination organizations are working together to optimize flow, enhance safety, and deliver seamless experiences across both everyday life and high-volume visitor economies. Moderated by Kevin Ruiz, this session highlights how Miami-Dade County is building resilient, experience-driven ecosystems for residents and visitors alike.